Privacy Policy
Tianjige · How we handle your information
Last updated: August 2026
1. Information We Collect
Information you provide: when you submit a reading form, book a master, contact support, or leave contact details, we may collect your birth date, time, place, name (optional), and contact info (phone / WeChat / email). Device & usage: we use browser local storage (localStorage) to remember language preference and unlocked reports to improve your experience; server access logs may record anonymous visit statistics. Account: if you register as a member, we store your chosen nickname and login credential (password is stored as a hash, never in plaintext).
2. How We Use Information
We use information only to: generate the reading report you requested, respond to your inquiries and bookings, improve our products and services, and send necessary service notifications. We will not use your personal information for purposes not described here, nor will we sell it.
3. Local Storage & Cookies
The Platform primarily relies on browser local storage (localStorage / sessionStorage) to save preferences and unlocked content, and does not track your cross-site browsing. You may clear local storage at any time in your browser; doing so will also remove some personalization (such as unlocked-report history).
4. Third-Party Services
To deliver full service, the Platform may integrate: payment services (for report unlocking, passing only the necessary order amount and order number), WeCom customer service (when you initiate a chat), and anonymized visit analytics. These third parties are bound by their own privacy policies, which we encourage you to review.
5. Minors
The Platform is intended solely for adults aged 18 or older with full legal capacity. We do not knowingly collect information from minors; if we discover any was collected by mistake, we will delete it promptly.
6. Information Security
We apply reasonable technical and organizational measures to protect your information, including hashed password storage, admin audit logs, and session timeouts. Please understand that no internet transmission is absolutely secure, and you should also safeguard your own account and devices.
7. Your Rights
You have the right to access, correct, or delete the personal information you leave on the Platform, and to clear your browser local storage at any time. For assistance, please reach us via the customer-service channel in the footer.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be announced via website notice or in-page prompt. Your continued use of the Platform constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this policy, please contact us through the "Online Support" link or contact channels in the footer. The Platform operator reserves the right of final interpretation of this policy.